Service terms
Effective September 14, 2026. These terms apply to the $5 Product Catalog & Inventory Cleanup starter service.
Included scope
One CSV or XLSX file, one worksheet, and no more than 500 data rows. The service covers formatting product titles, SKUs, prices, quantities, and categories; reorganizing columns; and removing exact duplicate product rows when the requested rules make that safe.
Not included
Formulas, macros, scripts, password-protected files, data recovery, marketplace imports, ongoing maintenance, or work involving personal/customer/contact data, health information, financial-account details, government identifiers, passwords, or payment-card data. Unclear values are flagged rather than guessed.
Delivery and revisions
Delivery is within 48 hours after a usable file and clear instructions are received. The customer receives a cleaned copy and change summary. One reasonable correction that remains inside the original scope is included if requested within 3 calendar days after delivery.
Cancellation and refunds
A full refund is available before work begins. If a submitted file is outside the stated scope, the order will be refunded unless both sides agree in writing to an alternative. Orders with no usable file and instructions after 30 days will be canceled and refunded. Once the completed work has been delivered, refunds are not normally available, but errors within the agreed scope will be corrected.
Customer responsibility
The customer confirms they have the right to share the submitted data and will keep a backup. DS Data Services does not overwrite the original file. The customer is responsible for reviewing the cleaned file before using or importing it.
Contact
Questions: [email protected].